Terms of Service

Status and operator

Effective date: 16 August 2026. Last updated: 16 August 2026. These Terms govern authorized access to the protected ChannelCockpit private-beta service when they are supplied with an invitation or other access agreement and accepted by the invited user.

Operator

Amed Bozo operates ChannelCockpit as a German sole proprietor (Einzelunternehmer), trading as ChannelCockpit.

Questions about these Terms can be sent to the monitored email address above.

Contract, eligibility and the private beta

The English-first service is offered worldwide to individuals, creators and businesses. You must be at least 18 years old and legally able to enter into a contract. If these Terms become applicable to access you use for a business or another organization, you must have authority to bind it.

Publication of this page alone does not create or change a service contract or grant access. For an invited user, these Terms apply only after they have been made available before access and the user's acceptance has been recorded or otherwise evidenced through the invitation or access arrangement.

Service access remains limited to invited internal or authorized testers. Browsing the public website gives no right to an account or private-beta access.

The current service is a free, closed and invite-only private beta. There is no public sign-up, payment or billing, subscription or paid plan, team, admin or author role, or shared login. These Terms do not describe any of those capabilities as available and do not promise a future product or commercial offering.

Accounts and security

You may use one personal account assigned to you. You must not share the account, password or other credentials, allow another person to act through them, or use another person's account. Keep accurate account and contact information and update it when it changes.

Use reasonable safeguards for your credentials and connected-platform access. Tell ChannelCockpit promptly through the monitored contact above if you suspect unauthorized access or credential compromise. You are responsible for actions you authorize through your account and for losses you could reasonably have prevented by meeting these duties; this does not make you responsible for events outside your control.

Channels and the DPA boundary

You may connect a channel or account you own, directly control, manage for your own organization or are expressly authorized by a customer to manage. Ownership or authority is a product condition for connecting a channel. It is necessary for product access, but it does not determine whether ChannelCockpit is a controller or processor under data-protection law. Having technical access alone is not enough: you must also have the provider permission and other lawful authority needed to use the account, its data and its functions.

GDPR roles depend on the facts and applicable law. Whenever ChannelCockpit processes personal data on behalf of a controller, the Article 28 GDPR processor boundary applies, including for a channel managed for your own organization if the role facts establish a controller-processor relationship. The GDPR, including Article 28, requires a binding processor arrangement; the separate Data Processing Addendum defines ChannelCockpit's activation conditions. These Terms alone do not include or create that processor agreement.

Before any processor-scope personal data is processed, a fact-specific role assessment, electronically evidenced acceptance of the applicable Data Processing Addendum, documented instructions and a rights-assistance path must be in force. An expressly authorized customer channel remains product-eligible to connect, but that authorization does not activate processor use or remove the DPA conditions. Until all of those conditions are met, you must not use ChannelCockpit for any processor-scope personal data.

For ChannelCockpit's own account administration, service security and legal compliance purposes, ChannelCockpit acts as controller as explained in the Privacy Policy. These Terms do not categorically classify private or household use; roles in any such context depend on the processing facts and applicable law.

You must not provide special-category personal data in the current private beta, including data about health, biometric identity, political or religious beliefs, trade-union membership, sex life or sexual orientation.

Your content and the limited license

You retain your rights in content, media, captions, settings and other material you provide. You grant ChannelCockpit a limited, non-exclusive license to store that material, perform security and format validation, make it technically available within the service workflow you request, transmit only the user-confirmed payload to the selected connected platform, and delete it through the applicable lifecycle.

The license is worldwide because the service and connected platforms can operate internationally. It is royalty-free and lasts only while the material is needed for the requested service, security, deletion lifecycle or a mandatory retention duty. It permits only the necessary handling by service providers acting for ChannelCockpit and the confirmed provider transfer described above; it does not transfer ownership or permit unrelated use.

You are responsible for the content and settings you choose. You must have all copyright, privacy, publicity, data-protection and other rights or permissions needed for ChannelCockpit and the selected platform to handle and publish the material as instructed. Content must comply with applicable law and the connected provider's rules.

Publishing and connected providers

Publishing is review-first and user-controlled. You create or save a draft, choose the target channel and settings, review the selected content, media and settings, and give explicit confirmation before an external handoff is authorized. After that confirmation, the selected payload may be transmitted to the chosen connected platform. You remain responsible for the target, timing, content, settings and rights you confirm.

A calendar, planning or queue state records ChannelCockpit workflow state. It is not proof that a provider accepted, published or delivered the content. Check the provider account and provider response before relying on delivery.

ChannelCockpit can connect with YouTube, TikTok, Instagram and Facebook. Available actions depend on granted scopes, account type, region, provider review, technical limits and outages. You must comply with the terms and policies that apply to each connected provider. If you use YouTube through ChannelCockpit, your use is also subject to the YouTube Terms of Service. ChannelCockpit does not control provider decisions and cannot guarantee continued access, approval, acceptance, publication, reach or availability.

The current service does not provide comments, direct messages, an inbox, team roles or billing. A provider name or mark identifies the connection only and does not state endorsement, partnership or approval.

Acceptable use

You must not use ChannelCockpit to:

• create, store or publish unlawful, infringing, malicious or abusive content, or violate another person's rights;
• upload malware, attack the service, compromise credentials or tokens, gain unauthorized access, or disrupt another user, provider or system;
• reverse engineer, decompile or probe the service, except to the limited extent applicable law expressly permits;
• circumvent a platform rule, scope, access control, provider restriction, rate limit or safety measure;
• use bots, scraping, bulk requests or other automation for spam, manipulation, excessive load or automated abuse; or
• misrepresent your identity, authority, channel ownership or relationship with ChannelCockpit or a provider.

Restrictions apply only to the extent permitted by applicable law and do not prevent legitimate use of the functions ChannelCockpit makes available.

Beta availability, changes and suspension

Availability

No service-level agreement applies to the current free beta. ChannelCockpit provides the service with reasonable care and skill, but beta functions can contain errors or be interrupted for maintenance, security, provider changes or events outside reasonable control. This beta description does not limit mandatory statutory rights.

Service and Terms changes

ChannelCockpit may change the service only for an objective reason, such as correcting an error, improving security or accessibility, responding to law or a provider requirement, or maintaining technical compatibility. Where mandatory consumer rules for digital services apply, a change will have no additional charge, clear notice will explain it, and a materially adverse change will be announced in advance on a durable medium with any right to end the contract required by law.

These Terms may be updated for the same kinds of objective reason. A material change will not apply retroactively, will be communicated before it takes effect, and will require renewed agreement where the law or the nature of the change requires it. If a material change disadvantages you, you may stop using the service and exercise any statutory right to end the contract.

Suspension

ChannelCockpit may suspend access immediately where reasonably necessary to address a serious security threat, unlawful use, a material provider restriction or a material breach of these Terms. The suspension will be limited in scope and duration where reasonably possible. ChannelCockpit will explain the reason and give notice when reasonably possible; for a curable, non-urgent breach, it will normally provide a reasonable opportunity to correct it first.

Ending the service, disconnect and deletion

You may terminate the service contract at any time in text form by sending a clear termination notice to support@channelcockpit.app. This option is available whether or not you can access your account. Ending the contract does not itself delete your account or data. Permanent account deletion is a separate, irreversible request.

ChannelCockpit may end the free private-beta service on reasonable advance notice, or sooner if an immediate suspension ground cannot reasonably be resolved. Where a non-urgent breach can be corrected, ChannelCockpit will normally give notice and a reasonable opportunity to do so before termination. Mandatory termination rights remain unaffected.

Permanent account deletion requires recent authentication and explicit confirmation. It starts an asynchronous deletion lifecycle: access is disabled and new owner writes are blocked while credentials, account data, private media and other owner-scoped records are removed and interrupted cleanup is reconciled. The Data Deletion page describes the current authenticated process and its limits.

Disconnecting a platform does not delete your ChannelCockpit account. It removes the active local connection and attempts provider revocation, while some user-authored or time-limited records can remain as explained in the Privacy Policy. Neither disconnect nor ChannelCockpit account deletion automatically removes material held independently by a provider; use that provider's controls for provider-held data.

Privacy and data protection

The Privacy Policy explains what personal data ChannelCockpit handles, why it is used, providers and international transfers, retention, platform disconnect, account export, deletion and individual rights. The Data Deletion page explains the current account-deletion path separately.

These Terms do not waive data-protection rights. Exercising a right does not create a contractual penalty. If a lawful data request makes continued service objectively impossible, the contract may be ended only to the extent permitted by applicable law.

Liability

Nothing in these Terms excludes or limits liability for intent, gross negligence, death or personal injury, liability under the German Product Liability Act, an expressly assumed guarantee, fraudulent concealment, or any other liability or mandatory consumer rights that cannot legally be limited.

For damage caused by slight negligence, ChannelCockpit is liable only for breach of an essential contractual obligation whose performance makes the contract possible and on which you may normally rely. In that case, liability is limited, where legally permitted, to the foreseeable loss typical for this contract when it was formed. These limits do not apply to the cases listed in the paragraph above.

Apart from those cases, liability for slight negligence is excluded only where legally permitted. Statutory rules on contributory fault and your mandatory remedies remain unaffected.

Governing law and disputes

These Terms and the service contract are governed by the laws of Germany. If you are a consumer, this choice does not deprive you of mandatory consumer protections that apply in the country of your habitual residence. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

The statutory courts have jurisdiction. If you are a merchant, a legal entity under public law or a special fund under public law, the courts at the operator's place of business will have exclusive jurisdiction only to the extent such a venue agreement is legally permitted.

Under section 36 of the German Consumer Dispute Resolution Act, ChannelCockpit states that it is not willing and not currently obliged to participate in consumer dispute-resolution proceedings before a consumer arbitration body. This does not restrict either party's right to use the statutory courts.